Over on popular tech blog Engadget, we saw a well-meaning, thoughtful article on Tuesday, “Messaging’s mission impossible: One inbox to rule them all.”
The author, Nicole Lee, pines for an integrated experience to stay on top of all of the various communication channels vying for attention on smartphones today.
She describes a scenario where she gets a text message from her husband, then a Facebook message from her mother, with a direct message on Twitter from a friend followed by a conversation with a colleague on Google Hangouts.
“Realizing it would be easier to handle all of these with a computer, I flip open my laptop so I can chat with everyone simultaneously,” Lee writes. “Within the span of a few hours, I’ve chatted with four different people on four completely different messaging platforms. And the juggling doesn’t stop there.”
On many mobile platforms, Lee’s fretting…
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